Server Side Tracking
This article explains how to track visitors via the WhosOn Gateway via server side ASPX or PHP code.
Using this method ensures the fastest possible visitor tracking, and enables all visitors to be tracked regardless of their Javascript settings (eg spiders). It also enables you to display any sort of custom content based on operator availability.
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WhosOn Client API
The Client API is available as part of the WhosOn Developers kit. It documents
the TCP/IP protocol used by the WhosOn Client enabling you to develop your own operator
'client' application. You can use any development tool or operating system. Java
and .NET sample source code are included.
Tracking Visitors On Web Forms
This article explains how to track visitors moving through web forms. You can then see in WhosOn which form field they have completed and the values.
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Tracking Page Events
This article explains how to track any sort of custom page event (such as a button click or outgoing-link) and show the event in WhosOn.
Sending Visitor Contact Information To WhosOn
Visitor contact information (Name, Company, Email Address & Telephone) can be tagged to each visitor in WhosOn. This information is stored in the WhosOn database and will show against the visitor on future visits.
This article explains how to capture and send this information to WhosOn both via server-side code and client-side javascript.
Calling Custom Client-Side Javascript When Invites Sent
This article shows how you can use server-side ASPX code to call a custom client-side javascript function when an invite is sent to a visitor. You can them implement custom invite actions (such as showing different content).
Tracking Page Errors Via Server Side HttpModule
This artical explains how to track page errors (404 and other errors) and have them show as an excepton in WhosOn. This can be done using a server side HttpModule that sends the error information in real time to WhosOn.
Using The Chat Client Source Code
The WhosOn Chat Client is a Visual Studio 2005 Application. The source code is available to registered users (
more...) This article shows how you can create your own custom chat client using Microsoft Visual Web Developer.
Returning Operator Lists From The WhosOn Gateway
The WhosOn Gateway can return an XML file containing a list of your operators and their status. This article explains how to use server-side code to read this and display a list of available operators on your web page.
Returning Visitor GEO-IP From The WhosOn Gateway
The WhosOn Gateway can return an XML file containing visitor GEO-IP information (Country, City, Region, Organization, Lattitude & Longitude). This article explains how to use server-side code to read this and display the visitors GEO-IP information.
Embedding Live Help Into Your Own Application
WhosOn includes an ActiveX control allowing Live Help to be embedded into Windows applications. This article shows how.
Embedding Live Help Directly On A Page Using An IFRAME
You may want to display the visitor chat client directly on a web page instead of a popup-window. This article shows how and how you can automatically launch the chat client in response to an invite.
Using The DotNetNuke Module
WhosOn also includes a module for
DotNetNuke.
Enabling you to add live visitor tracking and live chat to DotNetNuke sites with ease.
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